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Archive for Mark McEachran

Which are the main challenges in real-time bidding facing Demand Side Platforms (DSPs) today?

[For demand side platforms,] is it the optimization of the bids, the allocation of budgets, managing potential conflicts between advertising campaigns from multiple customers and buying data? Or is it more related to other issues such as customer relations and getting ad networks out of competition?
This question was asked on Quora.com, below is my answer.

Demand Side Platform (DSP) ChallengesMature Demand Side Platforms (DSPs) have conquered the primary requirements to being in business in the online ad space, including: campaign pacing, optimization of bids, campaign goals and budget allocations.  The old guard is now well established.  New DSPs, presumably with novel approaches to the market, may encounter some of these basic challenges.  There are a lot of examples they can look at in the market for guidance. Read more

Advertising Across Mobile Devices

This is the fourth in a series of posts walking readers through the mobile advertising space. Stay tuned for at least one more post in the coming weeks. This post is also published on the Rubicon Project blog.

Fragmented Advertising on Mobile

Fixing Mobile

When evaluating advertising options on mobile devices, it is important to consider the screen size as well as whether the content is viewed in mobile web or a native mobile application. Content that is viewed in a browser is often suboptimal for advertising. When presented with a standard un-optimized web page the phone’s browser will shrink the content to fit the width of the display. This has the unfortunate side effect of also shrinking ads, often until they’re very small. In this scenario, advertisers are not getting their money’s worth, as their ads are often too small to see.

Advertising Banners

To successfully advertise on web pages displayed on a mobile phone a site’s layout must be mobile optimized. This single column of content optimized for a phone’s screen lends itself to an advertising unit that spans the screen unobstructed. While hardly anyone would think that these small banner units that span the screen are the answer to mobile advertising needs, this is at least a place to start.

In an attempt to expand the advertising opportunities on mobile, the IAB is working with advertisers and publishers to create new, more engaging ad units for mobile. These units have names like “Push” and “Slider”. They are initially inconspicuous on the page, but can take over the entire screen to create a more immersive experience. Adhesion banners stay in the same place on the screen, remaining in view throughout the user’s session. Creative thinking like this has led to ad units that expand to the limits of the screen of the device. Rather than being little boxes on the screen, these ad units use the full dimensions of the device to be more immersive and engaging.

App Environment

Content viewed in mobile apps have distinct challenges from their web counterparts. These challenges are common to phones and tablets.  The most prominent challenge is the requirement of the SDK (or Software Development Kit). SDKs are sets of code that an application developer integrates into their app to allow mobile ads to run within their app.  Mobile inventory buyers, generally, develop SDKs.  Their code enables the application to call the buyer’s ad server to get ads and render them properly.  For each demand source that the application developer partners with, there is likely a new SDK integration.  The problem is that all these SDKs have a distinct set of instructions to perform a fairly common set of tasks. The proliferation of distinct SDKs has resulted in more fragmentation in the market.

There are still stories of app developers integrating up to seven different SDKs to manage the need for competitive demand for inventory.  Managing multiple SDKs can be problematic.  There is non-trivial operational and technical overhead of integrating additional code to the application. Demand partners have their own development roadmaps and update their SDKs on their schedule.  Each time an SDK is updated the application developer needs to re-integrate the code and re-submit the app for approval to iTunes or Google Play.

It’s not all gloom and doom in the app world though. The IAB has recently made efforts to normalize the SDK interactions to reduce the learning curve for integrating different SDKs.  It introduced the Mobile Rich Media Ad Interface Definitions, or MRAID.  MRAID is an effort to create a common set of standards.  Indeed, many mobile advertising companies now offer MRAID compliant creatives. As support for MRAID grows we all can be hopeful that these woes will subside.

Through the use of SDKs, mobile apps are able to make use of functionality that is native to mobile devices to deliver a more engaging advertising experience. Companies such as InMobi or Celtra offer a rich advertising experience to the user instead of the standard still-image ad (with click-through) that is very prominent in online display advertising.  The SDK opens the door for highly interactive and engaging ads, which have actually been well received by users.

Tablets

Tablet inventory, whether accessed through an app or web, comes with some interesting opportunities.  First among them is the larger screen offering the potential for larger ad formats.  There are several tablet-specific formats gaining traction in the market.  Some are custom for a specific application.  Others, like the Filmstrip from IAB’s rising stars, are approaching a level of standardization that can be leveraged by application developers and the currently rare tablet-optimized web.

The impact of these challenges depends on the user experience that you design for your mobile users. You should decide what the appropriate experience is for your content type, and then deal with the relevant advertising issues that arise. Formatting and building content specifically for mobile is the first step toward monetizing content. Have you had issues integrating SDKs with your mobile apps?

What would be killer features for a brand-new SSP?

There are quite a few Supply Side Platforms on the market. What product features would make a new one stand out? Or just name the most important features of an SSP solution, please.

This question was asked on Quora.com, below is my answer.

Supply Side Platform (SSP)The primary customer of the Supply Side Platform is the publisher. Most features are geared toward publisher needs. Access to demand is the paramount feature. Maximizing publisher yield over the long-term is also critically important. Companies that were already yield optimizers have taken the lead in the online display SSP space.

Additional features found in the top-shelf SSPs are reporting insights into the demand (i.e. who’s buying the inventory) as well as incorporating pricing intelligence into audience segments (i.e. what are my users worth). Armed with these two tools, a publisher is empowered to make more informed direct sales.

In fact, some SSPs are building utilities so support those direct sales efforts via the RTB protocol. This is being referred to in the industry as “programmatic trading” or “programmatic buying and selling”.

I think these are all stand out features of SSPs. Then there’s the one that doesn’t get mentioned too much: scale. Scale is probably the toughest challenge a Supply Side Platform will face. Consider that a killer feature, as well.

My author page on Facebook

So, I’m working on a book about time travel. It’s currently titled: Reverse. The concept for the book has been with me since college (think: 1996). It’s been festering for awhile.

I’m up to chapter four now. I plan on finishing the manuscript, fancy word for ‘first draft’, by the summer of 2013. I’m betting that it will take 12 to 16 chapters to complete part one of the story.

Oh, yeah, there are going to be several more books. The story is too big, now. I’ll post my progress on my facebook author page. In fact, when I get to 100 followers I’ll post chapter 1 there. How ’bout that?

— UPDATE —

Chapter 1 is now posted. Head on over to get access to it.

Building Content for Mobile Devices

This is the third in a series of posts walking readers through the mobile advertising space. Stay tuned for more posts over the coming weeks. This post is also published on the Rubicon Project blog.

Fragmented Mobile Content

Fixing Mobile

As I covered in the first blog post, mobile presents a tremendous market opportunity for publishers. A large and growing share of traffic comes from mobile devices. According to comScore, 13.3% of pageviews came from mobile devices in August.

On a smartphone there are basically two ways to go online: web or apps. Let’s start with apps. In contrast to mobile web, apps have been built from the ground up for smartphones. Content has rendered into an experience that doesn’t require a mouse and/or keyboard.  Additionally, apps normally don’t feel like a pared down or diminished version of their online display counterpart. Think about your favorite app – it’s likely that you’re playing a game, checking weather, interacting on a social network or looking for directions. These experiences seem natural on a smartphone app.

Apps vs Browser

In contrast to apps, using a browser on a smartphone to access a site’s “desktop experience” creates a number of challenges. When presented with a standard web page the smartphone’s browser will shrink the content to fit the width of the display.  This has the unfortunate effect of making all of the content very small, forcing the user to pinch, zoom and swipe to see content.

In order to combat this effect, publishers create “mobile optimized” websites. These sites are built with the screen size limits in mind. They typically feature pared down versions of their online display (desktop) counterparts, and often put smaller versions of images in-line with text designed to take the full width of the smaller screen.

In contrast to a negative experience on a smartphone, a tablet has more in common with standard desktop experiences.  Most standard web sites render just fine on tablets and even the ads can be seen. Users can view content on tablets with very little zooming and swiping. However, while the content renders mostly correct, tablets do share a challenge with their smartphone counterparts – the unique nature of touch navigation.

There are many resources online to guide you through the step-by-step process of optimizing your content for mobile devices. To get started it is important to recognize that mobile devices are navigated by touch, which is quite different than the mouse-driven, point-and-click navigation of the desktop world. Rather than clicks, you will design for taps; instead of scrolls you will design for drags and swipes. These are subtle differences that change the way that a user interacts with content. Button size becomes important. Drop down menus are harder to use. Anything that requires a hover is pretty much useless in a touch world.

Bytes

Another thing to consider is the file size of your site. Since much of the content accessed via mobile devices will be downloaded over cellular rather than high-speed access via Wi-Fi, it is important to trim the fat and reduce that file size as much as possible. A final consideration is the absence of Flash in the mobile web world. Flash content will not render on iOS devices. Given the ubiquity of iPhones and iPads, this is an important issue to address. There are alternatives to Flash, such as HTML5, that deliver similar capabilities and work across all devices.

At the end of the day, these devices share many characteristics but what works on a smartphone won’t necessarily work on a tablet; and vice-versa.  It’s important to examine these two device types independently to determine the best user experience for your content across these devices.  They need to be evaluated in terms of screen-size and form factor for strategies across content.  This goes from content to creative to analytics.  Have you built a mobile optimized site? What challenges have you faced? Comment below for other readers and I’ll address questions in future posts.

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